Contact Information

Town of Natick
Department of Public Works
75 West Street
Natick, MA 01760

Town of Natick

Town of Natick

In 2003, the Town of Natick adopted a bag-based pay-as-you-throw (PAYT) program and has reduced municipal solid waste by over 38%!


Natick MA PAYT Case Study


What Can I Recycle?

Natick has automated single stream recycling, all recyclables are accepted in the same Town-issued cart, and households receive every other week recycling collection. The color of your recycling cart will indicate your collection days, please refer to the current curbside collection calendar.

Please place your properly prepared recycling cart to the curb on your designated collection day by 7am.

Recycling will reduce your cost, since there is no additional fee to recycle the items listed below. The more you recycle, the less trash you have to put into the trash bags, and the more money you’ll save. Additional recyclables are also accepted at the Recycling Center. Please note: You should not use the blue bags or any plastic bags for recyclables.

Please recycle:

(place all recyclables loose in the recycling cart)

PlasticBottles&ContainersGlass bottles
MixedPaper CartonRecycling
Plastic Bottles and Containers (empty containers with lids and caps ON)Glass bottles and jars (empty containers with caps OFF)
Metal cans and Aluminum (empty containers)
Paper and Cardboard
  • Plastic Soda, Water & Drink Bottles
  • Plastic Food & Household Bottles/Jars
    (screw top bottles and jars, ex. ketchup, mayonnaise, detergent, shampoo)
  • Plastic Tubs & Lids
    (ex. yogurt, margarine, cottage cheese)
  • Plastic Produce, Deli & Bakery Containers, Cups, Trays
    (take-out containers, berries/produce containers)

  • All glass colors

  • Steel, tin, and aluminum cans

  • Clean aluminum pie plates, trays, and foil

  • Magazines & Catalogs
  • All newspapers & inserts
  • Paperboard (cereal boxes, paper towel rolls, etc.) & paper bags
  • Cardboard – please flatten
  • Pizza boxes – remove food and greasy sections
  • Soft cover books
  • Office paper, Junk mail (Staples, paperclips, spirals, & plastic envelope windows are OK)
  • Shredded paper (in a paper bag)
  • Phone books
  • Gift wrap
  • Milk and juice cartons, juice boxes, soy milk cartons

Please do not include:

  • No plastic bags or plastic utensils

  • No Styrofoam (accepted at Recycling Center)

  • No motor oil containers

  • No bulky plastics or toys (accepted at Recycling Center)

  • No windows or mirrors

  • No light bulbs (fluorescents are accepted at Recycling Center)

  • No dishes, ceramics, or Pyrex

  • No chains, wires or hangers

  • No paint cans
  • No recyclables with food waste

  • No napkins, paper towels, or tissues

For additional recycling options, such as electronics, appliances, fluorescent bulbs, and for yard waste and household hazardous waste collection schedules, please see Natick DPW

For additional recycling carts, please contact Natick DPW

Wondering if something is recyclable? Please see Natick’s A-Z recycling guide.


Trash Collection Rules and Guidelines

All regular household trash should be bagged in the Approved Natick Blue Trash Bags before being placed out for collection. Items not in designated bags will NOT be accepted. No exceptions will be made.

Please place trash curbside by 7am on your collection day.

Do not place the following items in the trash cart:

  • Recyclables
  • Leaves, grass or yard waste
  • Dirt, sod, concrete, or rock
  • Construction/demolition debris
  • Household hazardous waste, including needles
  • Hot ashes or flammable materials such as oil, gas, or liquid paint

If it won’t fit in a bag, it’s considered a bulky item and must be picked up by DPW for a fee. Bulky items include appliances, TV sets, computer monitors, furniture, carpet, etc.

Please consider donation of useable household goods.


Where Do I Buy the Bags?

The Approved Natick Blue Trash Bags are available in a variety of stores.

  • Small bags (15-gallon) cost $10 for a package of 10 bags.
  • Large bags (33-gallon) cost $17.50 for a package of 10 bags.

You may purchase them at the following locations:

Store NameStreet AddressPhone Number
Donnelan's Supermarket177 Commonwealth Road (Wayland)508-653-5881
Honey Farms61 S. Main Street508-653-5036
Jones Drug Inc.7 Main Street508-653-1820
Roche Brothers150 W. Central Street508-655-5540
Stop and Shop829 Worcester Street508-650-4050
Tedeschi's54 E. Central Street508-651-3739
Tilly and Salvy's Bacon Street Farm100 Bacon Street508-653-4851

Frequently Asked Questions

How do I contact Natick DPW?

Call (508) 647-6550 or visit www.natickma.gov for general questions regarding recycling and trash disposal.

Is there a limit to the amount of materials I can recycle?

No. Natick encourages residents to reduce, reuse, and recycle as much as they can. The more you recycle, the fewer bags you will need to purchase and the more money you save.

How does this program work?

Simply buy Blue Natick-approved bags at retail stores throughout the town, and dispose of your trash in these bags as you normally would. Only the trash you put in these bags will be accepted.

How is this program good for Natick?

In general, Natick’s PAYT program brings municipal, residential, and environmental benefits.
• The Town benefits from savings in reduced tipping fees and possibly from earnings from recycling revenue.
• Residents may benefit in a number of ways.
– The program is more equitable. With PAYT, people who generate less trash would pay less by using fewer bags. It reminds people to recycle more.
– The more a community can recycle, the greater the chances of increasing its job opportunities in the recycling/reuse industries.
– With the choice of how much they want to recycle, residents have more control of their trash bills.
• Environmental benefits come from a slowdown in the growth of landfill space, as well as reduced greenhouse gas emissions and water and soil contamination.

What about large families?

If large families buy more than smaller families, they will have more to throw away and will have to buy more trash bags. This program gives them a chance and an incentive to lower their costs by recycling everything they can.

What is PAYT?

“PAYT” stands for Pay-As-You-Throw. The Pay-As-You-Throw system is one in which residents pay a basic fee to cover the fixed costs of trash management and also a user fee for the amount used—much like the way we use and pay for electricity, water, or gas. Natick’s PAYT program is based on a pay-per-bag basis.

Isn’t PAYT a hardship on low-income households?

To the contrary, pay-as-you-throw gives low-income residents the opportunity to control their expenses for solid waste disposal—an opportunity that they currently do not have.

Do apartments and multifamily dwellings participate in pay-as-you-throw?

Natick’s single-family homes and multi-family dwellings that include up to four units participate in Natick’s PAYT program; larger dwellings do not participate.

What if I have a quality issue with a bag?

Contact WasteZero Customer Service at 1-800-866-3954 for a replacement bag. When calling, please provide the 4-5 digit code located just below the toll free number on the bag.


Program History

In 2003, the Town of Natick adopted a bag-based pay-as-you-throw (PAYT) program and has seen significant reductions in municipal solid waste, over 35%! Residential trash is only accepted when residents place it in Approved Natick Blue Trash Bag for curbside collection.

Why PAYT? For many very good reasons.

  • Residents can save money. With PAYT, residents pay only for the garbage they throw away—not for their neighbors’ trash too!
  • Natick saves. If there’s less trash generated, Natick pays less to manage it. These savings—which can be substantial—can be rerouted back into the community. Since implementation, Natick has saved over $230,000 in trash disposal fees.
  • The environment is better preserved: When residents throw away less, recycle more, and “lighten the load” in any number of other ways, landfills last longer, greenhouse gas emissions are reduced, millions of BTUs of energy are saved, and natural resources last longer. The recycling rate has increased by 14% since PAYT was implemented.

Remember, by recycling more you’ll produce less trash, which means you’ll use fewer trash bags. The PAYT program lets you take control of your waste disposal costs!

The official Natick PAYT trash bags are conveniently available at retail outlets throughout Natick and are available in 2 sizes, 15-gallon bags and 33-gallon bags.


More Information

Please contact Natick DPW at (508) 647-6550

or visit at 75 West Street.


Monday from 7:00am to 7:00 pm

Tuesday through Thursday from 7:00 am to 4:00 pm

Friday from 7:00am to 12:00 pm